For engineering teams

The AI ticket reviewer for people in back-to-back customer calls

Tickets, ambiguity checks, and flags. Handled for you, quietly.

  • Joins Zoom, Teams, and Meet — no manual setup
  • Flags interpretation gaps before the ticket ships
  • Built for engineering teams — not sales or CS note-taking
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14-day free trial · No credit card required

Customer Call — Product Review

Zoom · 4 participants

Live
SC
Sarah
MW
Marcus
PN
Priya
S
SpeccAI
S

Specc joined the call

Listening for gaps in what gets said…

Live transcript

Sarah · 2:14

Yeah the export is blocking our AP team…

Marcus · just now

…before the 20th. Is it PDF only or CSV too?

Specc listening on the call

Same call, two tickets

What the customer said vs what engineering needs

One ambiguous sentence becomes a vague ticket — or a Specc ticket with the questions engineers would otherwise guess at.

On the call

The export button doesn’t work on Firefox — we’ve had three clients ask about it this month.

Marcus · Customer success call

Typical ticket

Fix export button

No format, browser scope, or priority — engineer fills the gaps.

Zoom, Teams & Meet

Joins your calls automatically

SOC 2 in progress

Enterprise security roadmap

No recording storage

Transcripts processed, not archived

Not another meeting tool

Specc sits between the call and the sprint board

Granola · Otter · Fireflies

  • A meeting-notes app that summarises what was said
  • A transcript you still have to translate into tickets
  • A faster way to write the same vague ticket

Specc

  • A translation quality layer before the ticket is built
  • Live ambiguity flags with suggested clarifying questions
  • Engineering-ready structure pushed to Linear, Jira, or Notion

How it works

From customer call to sprint-ready ticket

Specc sits between the call and your backlog — catching the assumptions engineers make when tickets are vague.

specc · live
Live call · Specc is listening
Customer is speaking…

The problem

“The ticket said export fix. The engineer built PDF-only. Nobody asked about CSV.”

Every failed sprint follows the same pattern: a customer call becomes a ticket, an engineer fills in the gaps with assumptions, and three weeks later everyone discovers they built the wrong thing. Specc catches the gap before the ticket ships.

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From a customer

“The ticket translation problem is real and the cost is brutal.”

Gregory Henson

Managing Partner, Henson Group

Works with your stack

From Zoom to Linear — no copy-paste.

Zoom
Microsoft Teams
Google Meet
Linear
Jira
Notion

Catch the assumption. Before the build.

Connect Zoom in two minutes. Your next customer call becomes a developer-ready ticket automatically.

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